Skip to content

Frequently asked questions

Frequently asked questions

Answers about MycoLab plans, the shop and your Sporexpert account.

Is Sporexpert free?

Yes. The tools are free and MycoLab has a free plan. The Pro plan removes the limits on batches, recipes and members.

Do I need a credit card to sign up?

You only need a card if you choose the Pro plan or buy from the shop.

Can I work with my team?

Yes. Each organization can have several members. The free plan allows up to 5 per organization and Pro as many as you need.

Can I export my data?

With the Pro plan you can export your data and use the MycoLab API.

How do I track my shop order?

Open Track an order, in the shop, and follow the steps.

How do I delete my account?

Request it from the delete account page or write to [email protected].